Enterprise-grade managed services backed by certified expertsYour Enterprise. Our Expertise. One Solution.
Business-Aligned Service Model
Unlike traditional MSPs that focus solely on technical metrics, we align our services directly with your business outcomes. Each client gets a dedicated Business Success Manager who translates technical performance into business impact. Our quarterly Business Impact Reviews don't just show uptime statistics – they demonstrate how our services directly contribute to your revenue growth, cost savings, and operational efficiency.
FlexScale Support Framework
We've reimagined the traditional tiered support model. Our FlexScale framework automatically adjusts service levels based on your real-time business demands. During peak seasons, critical launches, or major events, our support automatically scales up without the need for contract amendments or additional paperwork. You get enterprise-grade support exactly when you need it, ensuring 99.99% availability during your most critical business moments.
Integrated Command Center
Our Integrated Command Center revolutionizes IT operations by unifying monitoring, management, and optimization in a single, intelligent hub. This centralized approach combines real-time monitoring with automated response systems, giving you complete visibility and control. Through customized dashboards and proactive alerting, we detect and resolve 93% of issues before they affect end-users. Our ICC teams work in synchronized shifts, ensuring seamless 24/7 coverage and maintaining consistent incident response times under 5 minutes for critical systems.
Beyond Support, Your Technology Success Partner.
In today’s rapidly evolving digital landscape, excellence in IT operations isn’t just an advantage – it’s a necessity. Compute Culture delivers comprehensive technology management through five specialized service lines, each designed to transform specific aspects of your digital operations while working in harmony to drive overall business success.
Application Management
Turn your applications into powerful business assets. Our application management service ensures peak performance, continuous optimization, and seamless updates across your application portfolio. We handle everything from daily maintenance to strategic improvements, reducing downtime by 75% while accelerating feature delivery.
Devops as a Service
Bridge the gap between development and operations with our comprehensive DevOps service. We implement and manage automated pipelines, continuous integration, and deployment processes that reduce release cycles from weeks to hours. Our approach has helped clients achieve 3x faster deployments with 80% fewer production incidents.
Service Desk
Experience support that truly understands your business context. Our Service Desk combines technical expertise with business acumen, resolving 85% of incidents on first contact. With 24/7 coverage and proactive issue prevention, we ensure your teams stay productive and focused on core business objectives.
Infra Management and FinOps
Build a robust and scalable foundation for your digital operations. Our infrastructure management service delivers proactive monitoring, optimization, and maintenance across your entire IT infrastructure. Our FinOps service combines financial accountability with operational excellence, helping you optimize hybrid cloud costs without sacrificing performance
Managed Services Packages
- Infra monitoring and management (8x5)
- Basic app performance monitoring
- Service desk support (8x5)
- Monthly security scans
- Basic cloud cost reporting
- Incident management and response
- Monthly performance reports
- Up to 50 supported users
- 99.9% uptime SLA
- Everything in Essential Operations, plus:
- 16x7 infrastructure management
- Advanced app performance monitoring
- Service desk support (16x7)
- Weekly security scans
- DevOps pipeline management
- FinOps cost optimization
- Automated patch management
- Custom dashboards
- Up to 200 supported users
- 99.95% uptime SLA
- Everything in Business Advanced, plus:
- 24x7x365 infrastructure management
- Full application lifecycle management
- Service desk support (24x7)
- Daily security scans
- Complete DevOps automation
- Advanced FinOps with optimization
- Dedicated technical account manager
- Priority incident response
- Unlimited supported users
- 99.99% uptime SLA